Shipping policy
US
Delivery time: usually 2-5 business days. We are not responsible for carrier delays.
Orders placed Monday through Friday by 1 PM PST (excluding holidays) are shipped the same day. Orders placed after 1 PM PST or during holidays are shipped the next business day.
We are not responsible for lost or damaged packages. If your package has been lost or damaged, please e-mail info@hinokilab.com.
International Shipments
Delivery time: usually 4- 7 days (depending on a country).
For South Korea and Philipine delivery, please visit local store: hinoki LAB South Korea and hinoki LAB Philipine
*A transaction fee might apply and is calculated upon the checkout.
Japan
Delivery time: usually 2- 4 days